Jill Merriam Key Hyundai Blog

Are You Confused by Car Technology?

I recently had the chance to see a 1964 Comet through the eyes of my 95 year-old Grandpa Sam, and what an amazing gift it was! Grandpa Sam was raving about a 1964 Comet my brother Jeff and I had refurbished in his honor, quick to point out:

“They should have never stopped making that car!”

It was a simpler car in a simpler time, and today, automotive technology can be overwhelming. At Key Hyundai of Milford and Manchester, the cars are loaded with technological advances!

It got me thinking … are cars too smart for their own good? Too confusing to customers? Here’s what I think about car technology and my Grandpa Sam:

There’s no arguing advances in technology have saved countless lives from the days of Grandpa Sam’s Comet. But still, all the computer tech jargon can be overwhelming.

If you ever need further explanation or a walk through of the technology in your vehicle, Key Hyundai solution providers are here to help. Give us a call or stop by and we’ll be happy to explain anything you may be wondering about, so that you can keep your car safe and fun to drive for as long as you wish to drive it!

Should you lease or buy a car?

Key Hyundai delivers valueSo you’re looking to buy a new car at Key Hyundai or any new or used car dealer in Connecticut, but keep hearing about leasing a vehicle on the radio and it sounds like such a good deal.

Is it? Just about every car ad ends with the lease offer, but what does that mean exactly?  Should you lease or should you buy? What will it cost? What are the benefits of leasing? What are the drawbacks? Why wouldn’t you lease? Why would you ever consider leasing?

Leasing is the most misunderstood term in the car business. So many new and used car customers in Connecticut don’t understand exactly what leasing entails, and this Dealer For The People is here to tell you exactly what it is and what the pros and cons are for leasing a vehicle.


So there you have it: the pros and cons of leasing a car. It just depends: on you, on what you need a car for and where you’re driving it, and how long you want to have it. We’re a solution based company: if you have any problems or concerns about leasing, owning, or financing a nicer, newer car, visit the solution providers at Key Hyundai of Manchester, 21 Hartford Turnpike on the Manchester | Vernon townline,  or Key Hyundai of Milford, 566 Bridgeport Ave in Milford.

Or give me a call at 1-800-450-1422 or email jillcares@keycars.com! I will be happy to find a solution that works for you!

What is a Certified Pre-Owned Vehicle?

Key Hyundai of Manchester and Milford used cars Do you know exactly what it means when a car is “CERTIFIED PRE-OWNED?” CT used car buyers hear this term often, but do you know what it means?

Becoming an official, Certified Pre-owned actually takes a lot of extra work, all done to gain Hyundai’s seal of approval so the customer knows that they are getting a great quality used vehicle. And Key Hyundai does all this and more.

I’m Jill Merriam, that Dealer From The People you hear all the time on the radio, and I want to make sure you know exactly what goes into making a car “Key Certified.” Used cars offer great value for people looking for a nicer, newer car, and my quick 2 minute video lets you know exactly what it takes to become certified pre-owned, so you know exactly what you’re getting:

Nicer, newer cars do not always mean brand spanking new off the factory line. High quality, low mileage Key Certified Pre-owned vehicles are a smart choice for many, many car buyers. Every week on our Facebook page we feature a used car that is sure to impress. Be sure to like us on Facebook to see these cars, and check in on all the fun, free giveaways happening at Key Hyundai!

Do you always buy new, or is certified pre-owned the way to go in your opinion? I would love to hear your comments at jillcares@keycars.com.

Can Being Kind Improve Business?

www.keycars.comThe most amazing thing happened to this Dealer For The People who was in mom-mode out with my son recently – a moment I will never forget, and either will my boy.

And it got me thinking about the power of random acts of kindness.

Is it that difficult to just be kind to the people you meet? Sometimes, a new or used car customer will come into Key Hyundai with a concern about getting into a new car. They are often defensive due to bad credit issues, or a trade that they think we won’t like. But when our team greets them with kindness, a word, cup of coffee, some time to really listen, everything changes. Everything.

Sometimes, a random act of kindness can make all the difference: in parenting, in business, in life. Here’s how it happened for me:

The power of one teenager at a fast food joint inspired me to inspire our team of solution providers, friends, family and customers to try something new – just for a short time – something so easy, yet so inspiring it’s bound to make a huge difference in your life and business!

Give it  a try: choose kindness, even if just for one day. I’d love to hear if it made a difference it can make in your life; write me at jillcares@keycars.com!

3 Tips to Purchasing a Used Car

Key Hyundai used carsUsed cars are a wise decision when looking for a nicer, newer car for so many new and used car customers, but too often, the Key Hyundai solution providers hear about used car nightmares.

It sure is tempting to buy a used car at a lower-than-low price: this Dealer For The People knows how it goes. You find an unbelievable deal, then shop around for a great used car deal, no one can match the price, so you return to buy that too-good-to-be-true used car.

Don’t. Just don’t, and here’s why.

Listen to what happened to my friend who bought a too-good-to-be-true priced used car. Then I’ll share 3 tips to purchasing a quality, Key-certified, pre-owned vehicle that won’t keep you up at night.

Key Hyundai sells Key-certified, pre-owned used cars. Lots of them. And so do plenty of reputable car dealerships throughout Connecticut. But used cars that offer a too-good-to-be-true price tag are always an expensive risk that will leave your wallet empty and you without reliable transportation.

We don’t want this to happen to you, and Key Hyundai is here to help if ever you need it. Just write me at jillcares@keycars.com and we’ll do our very best to find a solution that works for you!

Why Key Hyundai won’t hire car salesmen & women

www.keycars.comSuccessful car salesmen and women, or in Key Hyundai‘s case, solution providers, don’t sell cars.

They provide solutions.

Key Hyundai solution providers in Milford and Manchester are motivated to rethink what a car means in people’s lives, and approach every customer with the mindset of helping them fill a need, find a solution. And that solution is different for every single person who walks through our doors.

Sound like a huge responsibility? Well it is, and not one we take lightly. Here’s a quick video on how Key Hyundai solution providers rethink automotive sales, and by doing so, help people live fuller lives, including their own.

I’m proud to revamp the car business with solution providers that want to help people get where they need to be.

What was your experience with Key Hyundai solution providers? How was it different than at another car dealership? I’d love to hear about it at jillcares@keycars.com.

Wishing you many safe, and happy miles ahead!

Are you a Racehorse?

Photo courtesy of © Elizabeth Alcinoe Photo courtesy of © Elizabeth Alcinoe for openphoto.net

Did you take any time off this summer? A long weekend, an early afternoon, or if lucky, a week away?

I’m the Dealer For The People at Key Hyundai, and while I seldomly take a break, I just heard the very best story of why it’s so very important to take some time off, even if you’re that one essential person too busy, too broke, too hardworking to pause for even one moment.

Take a quick listen to this little story about a birthday, a car dealer, and a racehorse:

So there you have it. Don’t run that racehorse into the ground. Enjoy a little break now and then to regroup, reboot, relax, and head back to work stronger than ever