Jill Merriam Key Hyundai Blog

Positive Reviews for Positive Service

Key Hyundai of Manchester Did you ever notice how we never hesitate to leave a negative review when our expectations are not met? Customers are quick to post a negative review, and let the business owner know exactly how disappointed we are, but seldom share the good stuff!

Hi, it’s Jill Merriam, Dealer For The People at Connecticut’s Key Hyundai, and I have a confession to make. I will often write a negative review to let a business know when I am disappointed or angered, but I seldom let a business know when they are doing things right!

After receiving so many amazing customer reviews thanking Key Hyundai, I realize I must do the same. Here’s how I promise to go out of my way to thank businesses for doing things right, and why I think we should all do the same:

At Key Hyundai we do get complaints, and while we will never make everyone happy, we will never ever stop trying to provide every customer with exactly what they need, when they need it, in a kind, friendly, and respectful manner.  You have my Dealer For The People word on that!

What review sites do you use? Do you have any business you’d like to thank for their customer service, great products, and attention to helping people? Do it, and let me know all about it jillcares@keycars.com.

How CT laws help car buyers

map connecticutDid you know Connecticut car buyers have a distinct advantage when purchasing a car at Key Hyundai or at any Connecticut car dealership?

It’s true.

Connecticut has the proud distinction of has some of the best, consumer friendly laws in the country.

It will surprise you where Connecticut ranks with automotive loan balance, and the reason why we do so well has much to do with our laws. What does this mean for you when you’re shopping for a new or used car?

Let me explain how CT  laws work for you to give consumers a leg up when purchasing a nicer, newer car:

We’re fortunate to have this working for Connecticut car shoppers. If you’d like to learn more about new or used car loans, or how Key Hyundai solution providers can help you get a car you will love to drive, visit us in person in Milford or Manchester, or give us a call and we can chat on the phone!

Of course, this Dealer For The People is always available and loves to speak to the community about first time car buyers, financing, and all questions automotive! Write me at jillcares@keycars.com if you have any questions at all – or better yet, stop by and say hello!

Vehicle Upgrade Package: is it worth it?

khIt’s always so tempting, all those extras that come with the luxury upgrade offered when you buy that brand new car. Doesn’t matter if it’s a Hyundai from Key Hyundai,  or a Toyota, Honda, Nissan – it’s part of the upsell to offer car buyers the upgrades when they have decided on whichever make or model vehicle.

When you buy a new car, the luxury package upgrade is almost always offered, but is it worth the cost of the entire upgrade package when you just want one or two of the special options? I’ve been providing automotive solutions to Connecticut car buyers for years, and you might be surprised at my answer to this question.

Here’s my Jill Merriam, Dealer For The People at Key Hyundai practical advice and tips on whether luxury packages are all that luxurious:

I’ve helped thousands of CT car buyers get into cars they love to own, and I did it buy providing practical advice and not selling unnecessary extras. Every new car dealership in the universe will try to sell you the luxury package, but at Key Hyundai, we want you to spend your hard earned dollars wisely.

If you have any questions about car shopping, our team of solution providers are here to help, or write me directly at jillcares@keycars.com! I am YOUR Dealer For The People and here to provide the automotive solutions you need!

Mother’s Day Special: Meet my Mom!

momsHere’s a special opportunity to meet the mom of Key Hyundai’s Dealer For The People, my mom Judy! Can’t resist the opportunity to brag a little about her, because she really is just amazing.

Here’s the inside scoop: I recently took my mom to record the next Key Hyundai radio commercial!

It’s true. She graciously agreed to help make our next radio commercial for Key Hyundai, Dealer For The People. She was a true star, as always, and I am proud to call her mom.

Here’s a great behind the scenes look at how and where I film the popular Nicer, Newer News videos and produce the Key Hyundai commercials that you hear on the radio throughout Connecticut. Jim Russo from JR Russo Productions in right here in Hebron, a true professional, and very talented videographer. I couldn’t ask for a better production house for Key Hyundai!

That’s where the magic happens! Almost better than brunch, don’t you think? Do you have any family businesses you love here in Connecticut? I’d love to hear about them at jillcares@keycars.com.

I’d like to wish all the moms, grandmas, aunts, friends, neighbors, customers and employees a very special mother’s day! Special attention to all those women who are “just like a mom to me” for so many people! Enjoy your day!