Jill Merriam Key Hyundai Blog

Where do Jill Merriam’s Dealer For The People radio commercials come from?

Key Hyundai radio commercialsOdds are your radio has tuned in more than once to the Dealer For The People commercials while cruising through Connecticut, and CT new and used car customers always want to know just one thing:

Who writes the Key Hyundai radio commercials? 

Jill Merriam, Dealer For The People at Key Hyundai, recieves customer feedback all the time from listeners to the radio commercials.

More often than not, they are positive, but haters gonna hate, and the Key Hyundai team hears that as well. Customers ask Jill repeatedly: do you write the commercials? Who comes up with all those ideas?

Well, the time is come to reveal the secret to our success.

Listen to this Nicer, Newer News video to find out who exactly writes the radio commercials, and why we continue flood the airwaves with the Dealer For The People message.

Take a listen:

So while Jill would love to take the credit, it’s her good friends and mentors Jimmy and Travis helping with the Dealer For The People messaging.

What does Dealer For The People mean for you? Share your ideas at jillcares@keycars.com and maybe you will be featured in a future Key Hyundai Dealer For The People video!

How to get what you want when complaining to a business

Tips to get your customer complaint resolved

photo ©flickr Clint Miller

Can’t make everybody happy all of the time, but at Key Hyundai of Milford and Key Hyundai of Manchester, we sure try! When you get frustrated, buying new or used cars, or a coffee or with your cable company, do you know how to get the solutions you need?

How to effectively complain

Jill Merriam, Dealer For The People at Key Hyundai, hears if customers aren’t happy, and sets forth to find a solution ASAP. No matter what, Key Hyundai automotive solution providers work diligently to resolve any and all concerns.

But did you know there is a little secret to getting what you need, faster? Do you know what it is?

Listen to this Nicer, Newer News video for a very simple technique to make sure your voice is heard and problem solved. Take a listen:


When unhappy and unsatisfied, if you share that complaint with kindness and empathy, you will find people much more eager to help. Do you have a customer satisfaction story? Tell Jill all about it at jillcares@keycars.com!

The more things change, the more they stay the same: lessons from the Dealer For The People

Jill Merriam Key Hyundai Dealer For The PeopleFor 15 years, Jill Merriam has been the Dealer For The People at Connecticut’s Key Hyundai.

Today, even with so much change in the new and used car business, the reasons she remains committed to her work has very much stayed the same.

It isn’t always easy to be the Dealer For The People at Key Hyundai so how does Jill keep loving life after all this time? Two very specific things get her up and excited to go to work every day, and these two things might just work for you too.

What are they? Listen to this Nicer, Newer News video to find out what’s the most important things that make the Dealer For The People love to go to work every single day:

What gets you going every day? Would love to know what drives you each and every day! Email Jill directly at jillcares@keycars.com and let her know what’s important to you!

Three signs it is time to get rid of your car

Key Hyundai takes trade in every dayNew and used car customers in Connecticut and all over New england all want to get as many miles as we can out of our cars, but when is it time to get rid of it and move on to a nicer newer car?
At Connecticut’s Key Hyundai, it is our mission to help people drive their cars safely for as long as they wish to drive them. But when is it in the customer’s best interest, in both safety and financial, to get rid of that car?
This quick, Nicer, Newer News video shares three concrete signs it’s time to trade in your old car; do any of these ring true for you?
Take a listen:

If you think it’s time to trade in your car and have questions, email me directly at jillcares@keycars.com and Jill will find a solution for you. We want to keep you safe, healthy, and happy on the roads!