Jill Merriam Key Hyundai Blog

How to get what you want when complaining to a business

June 19, 2017
Tips to get your customer complaint resolved

photo ©flickr Clint Miller

Can’t make everybody happy all of the time, but at Key Hyundai of Milford and Key Hyundai of Manchester, we sure try! When you get frustrated, buying new or used cars, or a coffee or with your cable company, do you know how to get the solutions you need?

How to effectively complain

Jill Merriam, Dealer For The People at Key Hyundai, hears if customers aren’t happy, and sets forth to find a solution ASAP. No matter what, Key Hyundai automotive solution providers work diligently to resolve any and all concerns.

But did you know there is a little secret to getting what you need, faster? Do you know what it is?

Listen to this Nicer, Newer News video for a very simple technique to make sure your voice is heard and problem solved. Take a listen:


When unhappy and unsatisfied, if you share that complaint with kindness and empathy, you will find people much more eager to help. Do you have a customer satisfaction story? Tell Jill all about it at jillcares@keycars.com!

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