Winter Driving Tips from the Dealer For The People
Blizzard conditions, road closures, early dismissal from schools and work. Sure is a cold, icy and an oh-so-typical New England winter here in Connecticut, but that means spring is coming because this can’t last forever! Key Hyundai and this Dealer For The People wants you to stay safe when traveling in winter weather, so you can love your car for a long, long time. Whether driving a new car or[...]
Football Great Tony Dungy and the Dealer For The People
I read a lot, especially about leadership, and I just have to share the most amazing book, The Power of Habit by Charles Duhigg and how it relates to life and business here at Key Hyundai. There’s unbelievable discussion about Tony Dungy, the acclaimed football coach and Superbowl champion, that really hit home for me as a car dealer here in Connecticut. The science behind Dungy’s coaching philosophy states that ordinary people[...]
Used Cars, New Cars: Key Hyundai Solution Providers Work in CT
I’m just so proud of my team at Key Hyundai, I have to give them a shout out right here. Every member of my team is committed to providing solutions regardless of whatever customers are asking for, and not simply pushing cars off the lot. Providing Solutions to Connecticut Car Buyers! Here’s just a few examples of the amazing team at Key Hyundai and how they help everyone in Connecticut[...]
Meet Key Hyundai Service Advisor Rockstar Ryan Pereiras
Meet the fantastic Key Hyundai of Milford solution provider and service advisor Ryan Pereiras, who has never received even one customer complaint but does have hundreds – and I do mean 100s – of rave reviews from Hyundai customers in the Milford, Fairfield, Valley, and New Haven area! But that’s not all! That’s not what this Dealer For The People is here crowing about: I’m not bragging about his amazing[...]
Blowing the Doors Off Customer Service
Customer service is expected for all industries, but I am committed to making it the be all and end all at Key Hyundai. I travel a lot for work, but recently had the chance for a little R&R with my husband and two gorgeous kids in Boston. A small snafu happened while we tried to juggle overtired kids and equally exhausted parents, is exactly the kind of customer service that[...]
Delivering My Key Hyundai FTC Complaints Message to CT Car Customers
A few months back, I was contacted by the FTC as one of a few car dealers nationwide cited for deceptive advertising: we did not having the appropriate disclaimer on two Key Hyundai YouTube videos that mirrored a now defunct tv campaign. They called it deceptive advertising, and without the disclaimer, they are absolutely right, and we were in 100% error and took immediate action to correct it. Took me[...]
Why You Should Service Your Car with Key Hyundai
Reasons why you should service your car with factory-authorized service at Key Hyundai of Milford or Key Hyundai of Manchester. Too often, customers think dealer rated service is a rip off, but I’m here to tell you not only is it not a rip-off, but at Key Hyundai it is an affordable, convenient way to keep your nicer, newer car in tip-top shape. Our service guys and gals at Key[...]
2012 Great Start for Connecticut Key Hyundai
Wowzee wow-wow. A brand new $2.5 million Key Hyundai facility in Vernon Connecticut to replace an old, tired, 1950s has-been duct-tape together building we’ve been selling, servicing and financing cars out of for 10 years. Woot! MORE Hyundai 40 mpgers and a sleek body design that has the cars almost selling themselves. Used car options second to done, and the financing to make it happen. Woot, woot! Our Milford dealership[...]
Key Hyundai Connecticut Employee Brag Fest
Jill Merriam takes a moment to brag a bit about the fabulous employees of Key Hyundai of Manchester and Key Hyundai of Milford. She doesn’t need to say much, because the customers do it for her!
Water, Food and Rest. Cars and Humans aren’t that Different
I had a really scary episode this weekend after taking a class at the gym. The class was called Peak Performance Training and it was hard workout. After the class, I was driving home and started getting tunnel vision. I am 41 and healthy so I’m not used to my body giving out on me. After about 15 minutes of it getting worse and worse, I asked my husband, Rob,[...]
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- What kind of people does Key Hyundai hire?
- Time Management Tip #2 from the Dealer For The People
- What is a Key Hyundai Solution Provider?
- What’s an Automotive Director of Fixed Operations Do Anyways?
- Who is the Boss of the Dealer For The People?
- Time Management Tips from Jill Merriam, Dealer For The People
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