Reading is something I instill in my business colleagues because frankly, it’s good for the car business and good for brains! No complaints for me: when I pick up a book, even a business book, it is my absolute pleasure. Whether establishing a custom thank you campaign to personally reach out to each and every customer who comes into Key Hyundai of Manchester and Milford, sponsoring to community events for[...]
So you bring in your car to Key Hyundai – or really any dealership – as a potential trade to knock the purchase price lower on your nicer, newer car. Want to know exactly what that car dealer is going to do with that trade? How he is going to value it? How he or she will come up with the magic price? It’s not rocket science guys, it’s really[...]
Tonight is the night, I get all gussied up for the 2012 Central Connecticut State University Hall of Honor Award Dinner. I AM SO EXCITED! The CCSU School of Business honored me and my work at Key Hyundai and more importantly, in our local Connecticut community. The 2012 Women in Business Excellence award is described as: The Purpose of the School of Business Hall of Honor is to encourage, recognize,[...]
Customer service is expected for all industries, but I am committed to making it the be all and end all at Key Hyundai. I travel a lot for work, but recently had the chance for a little R&R with my husband and two gorgeous kids in Boston. A small snafu happened while we tried to juggle overtired kids and equally exhausted parents, is exactly the kind of customer service that[...]
“And I’d like to thank my incredible husband, my great kids, my brother Jeff, and of course, the Key Hyundai employees and customers…” Thank you thank you thank you Central Connecticut State University for choosing little ol’ me, Jill Merriam from Hyundai of Milford and Key Hyundai of Manchester as the 2012 Hall of Honor Women in Business Excellence Award. No complaints, just fantastic news that reflects on my entire[...]
My whole life I’ve heard I was too nice for business, especially the car dealership business. But for over 10 years as the Dealer For The People at Key Hyundai, I have made it my mission to provide the very best automotive solutions to Connecticut car buyers, and do what I can to get people into nicer, newer cars they can afford to drive. By creating relationships with the community[...]
No Key Hyundai FTC customer complaints about buying a car at Hyundai of Milford and Key Hyundai of Vernon! Instead, this CT car dealer is committed to inventing a whole new way to celebrate a nicer, newer car purchase so you can experience the pride and satisfaction of this lifetime event. Okay. Let me explain. I was lucky enough to be at the right place at the right time and[...]
A few months back, I was contacted by the FTC as one of a few car dealers nationwide cited for deceptive advertising: we did not having the appropriate disclaimer on two Key Hyundai YouTube videos that mirrored a now defunct tv campaign. They called it deceptive advertising, and without the disclaimer, they are absolutely right, and we were in 100% error and took immediate action to correct it. Took me[...]
So you’re thinking about purchasing a nicer, newer car, and perhaps you have another you want to trade in. Maybe your trade is a junker, or maybe it’s in great shape but the payments are just too much, or maybe it’s a gas guzzler you simply can’t afford to drive any longer. Do you know how to get the very most for your trade? Are you aware of the options[...]
This is not a political endorsement, it’s just a simple observation from me, Jill Merriam, small business owner and Connecticut car dealer. A car dealer who is also an employer, mom, wife, daughter, tax payer, and active participant in life all around me. If you recall, because I can’t stop crowing about it, we had our fantastic Grand Opening Celebration in Vernon, celebrating the culmination of 6 months and nearly[...]