Jill Merriam Key Hyundai Blog

Reading is Good Business for Car Dealers and Moms

May 16, 2012
Reading is Good Business for Car Dealers and Moms

Reading is something I instill in my business colleagues because frankly, it’s good for the car business and good for brains! No complaints for me: when I pick up a book, even a business book, it is my absolute pleasure. Whether establishing a custom thank you campaign to personally reach out to each and every customer who comes into Key Hyundai of Manchester and Milford, sponsoring to community events for[...]

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Exactly How a Car Dealer Values Your Trade in Vehicle

May 10, 2012

So you bring in your car to Key Hyundai – or really any dealership – as a potential trade to knock the purchase price lower on your nicer, newer car. Want to know exactly what that car dealer is going to do with that trade? How he is going to value it? How he or she will come up with the magic price? It’s not rocket science guys, it’s really[...]

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Jill Merriam Key Hyundai Interviewed by Daughter about CCSU Award

May 4, 2012

Tonight is the night, I get all gussied up for the 2012 Central Connecticut State University Hall of Honor Award Dinner. I AM SO EXCITED! The CCSU School of Business honored me and my work at Key Hyundai and more importantly, in our local Connecticut community. The 2012 Women in Business Excellence award is described as: The Purpose of the School of Business Hall of Honor is to encourage, recognize,[...]

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Why Low Price Guarantee is a Bad Idea When Buying a Car

April 23, 2012

When car shopping for a new or used car at Key Hyundai in Milford, Fairfield Hyundai, Hartford or any car dealer in Connecticut (or anywhere at all), it is tempting to run to the nearest low price guarantee you hear advertised. I’m Jill Merriam, and if you are even thinking about buying a car with a Low Price Guarantee to get you in the door, stop and listen to what I[...]

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Blowing the Doors Off Customer Service

April 18, 2012
Blowing the Doors Off Customer Service

Customer service is expected for all industries, but I am committed to making it the be all and end all at Key Hyundai. I travel a lot for work, but recently had the chance for a little R&R with my husband and two gorgeous kids in Boston. A small snafu happened while we tried to juggle overtired kids and equally exhausted parents, is exactly the kind of customer service that[...]

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Women in Business Excellence Award is…Me, Jill Merriam!

April 12, 2012
Women in Business Excellence Award is…Me, Jill Merriam!

“And I’d like to thank my incredible husband, my great kids, my brother Jeff, and of course, the Key Hyundai employees and customers…” Thank you thank you thank you Central Connecticut State University for choosing little ol’ me, Jill Merriam from Hyundai of Milford and Key Hyundai of Manchester as the 2012 Hall of Honor Women in Business Excellence Award. No complaints, just fantastic news that reflects on my entire[...]

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Connecticut Car Dealer Proves You Can Be Nice in Business

April 11, 2012
Connecticut Car Dealer Proves You Can Be Nice in Business

My whole life I’ve heard I was too nice for business, especially the car dealership business. But for over 10 years as the Dealer For The People at Key Hyundai, I have made it my mission to provide the very best automotive solutions to Connecticut car buyers, and do what I can to get people into nicer, newer cars they can afford to drive. By creating relationships with the community[...]

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CT Car Customers at Hyundai of Milford and Key Hyundai of Vernon

April 3, 2012

No Key Hyundai FTC customer complaints about buying a car at Hyundai of Milford and Key Hyundai of Vernon! Instead, this CT car dealer is committed to inventing a whole new way to celebrate a nicer, newer car purchase so you can experience the pride and satisfaction of this lifetime event. Okay. Let me explain. I was lucky enough to be at the right place at the right time and[...]

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Key Hyundai Vernon Customer Complaint Turns FTC Positively Positive

March 28, 2012

Key Hyundai of Manchester in Vernon faced scrutiny when the FTC noticed YouTube videos without necessary disclaimers. Despite the fact that Key Hyundai are solution providers getting hundreds of Connecticut car buyers into nicer newer cars, the FTC painted Key Hyundai with the broad “deceptive advertising” brush. William and Yvonne, Vernon Connecticut Key Hyundai customers know differently about Jill Merriam and Key Hyundai customer service. Bill was very vocal with[...]

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Key Hyundai Milford vs FTC video series planned

March 26, 2012

Key Hyundai Milford and Key Hyundai Vernon has faced national scrutiny by the FTC for neglected disclaimers in YouTube videos. Jill Merriam, owner of Key Hyundai of  Milford and Key Hyundai of Manchester, and one of the most honest, reputable automotive dealers in the business (says hundreds of customers, peers, vendors, employees,and automotive specialists), responds with a strategic, educational plan. The FTC claims car customers are not knowledgeable enough about negative equity,[...]

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