Jill Merriam Key Hyundai Blog

Key Hyundai Milford & Manchester vs FTC Complaints Deceptive Advertising

March 16, 2012

So the FTC cited Key Hyundai for deceptive advertising, and while much of the press has been a whirlwind, the customers have spoken in kind, generous, overflowing terms. Yes, there is another larger side of the customer service story and this is it. Thank you, Carol, for taking the time to recognize authentic customer service that is the culture here and always will be. I stand by our message: provide automotive solutions to Connecticut car customers and listen, really listen to what they’re saying and we can, and we will, provide a nicer, newer car people can afford to drive. Thanks, and listen to this!

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