Exactly How a Car Dealer Values Your Trade in Vehicle
So you bring in your car to Key Hyundai – or really any dealership – as a potential trade to knock the purchase price lower on your nicer, newer car. Want to know exactly what that car dealer is going to do with that trade? How he is going to value it? How he or she will come up with the magic price? It’s not rocket science guys, it’s really[...]
Key Hyundai Vernon Customer Complaint Turns FTC Positively Positive
Key Hyundai of Manchester in Vernon faced scrutiny when the FTC noticed YouTube videos without necessary disclaimers. Despite the fact that Key Hyundai are solution providers getting hundreds of Connecticut car buyers into nicer newer cars, the FTC painted Key Hyundai with the broad “deceptive advertising” brush. William and Yvonne, Vernon Connecticut Key Hyundai customers know differently about Jill Merriam and Key Hyundai customer service. Bill was very vocal with[...]
Nicer, Newer News: The Car Factory Invoice
You’re a car dealer? For real??? Answer me this, then: What’s the deal with factory invoice? Whether I’m at a kid’s birthday party or a dinner party, the first thing people ask when they find out I’m a Connecticut Hyundai car dealer is the same: what’s up with the factory invoice? People ask me time and time again all over Connecticut: what’s up with the factory invoice? Is it for[...]
Used Cars Are Nicer, Newer Cars at Key Hyundai Connecticut
Buying a “used car” is in fact a new car for that customer. Getting Key Hyundai customers in a nicer, newer car that meets their needs is top priority. The nicer, newer car is in the eye of the beholder, and our Key-Certified previously owned (aka USED) cars are second to none.
Key Hyundai Announces 2011 Hyundai Sonata is a Contender for North American Car of the Year
If the 2011 Hyundai Sonata becomes North American Car of the Year (and I just can’t see why it won’t), it would be great news for Hyundai owners and Hyundai dealers. I’m Jill Merriam and I’m the owner of Key Hyundai of Manchester, Ct and Key Hyundai of Milford, Ct. My family has been a Hyundai dealer in Ct since the days of the Hyundai Excel. Shoot, the Excel put[...]
Dirty Trick Free Zone: Episode #58 – Process and People are the Keys to Success
[youtube=http://www.youtube.com/watch?v=3tlmaId3b5o] What is the key to success in life and in business? What two things lead to the best possible customer satisfaction? Through the years, I’ve figured out that they are people and process. You have to have the right people “on the bus” and then you have to have clear processes that they follow. When that happens, sales go up and customers are satisified. I’ve been through the school[...]
Dirty Trick Free Zone – Episode #57: 70% of Hyundais to be Made in the US
Learn about how Hyundai is now making cars in America. How important is it to you to buy a car that is built in America? If it’s important, why?
Dirty Trick Free Zone: Episode #47- Customer Appreciation
[youtube=http://www.youtube.com/watch?v=umzGnlNiClM] In today’s episode of the Car Dealer Dirty Trick Free Zone I, Jill Merriam owner of Key Hyundai of Manchester and Key Hyundai of Milford, talk about customer appreciation. I wanted to write this post becuase throughout the years I have been involved in the car business I have met and became very good friends with many customers of the dealership. Customers are the center of every business and[...]
Toyota Recall Winding Down is Good for Ct Hyundai Buyers
The fact that the government’s inspection of the Toyota recall has shown no major electronic programs is a positive for all new car dealer. As a Hyundai dealer in CT, we are supportive of this positive news. The reality is that a lot of the parts suppliers that supply Toyota with their parts supply other manufacturers too. A major recall by a competitor is not necessarily good news in the[...]
Key Hyundai Announces Innovative iPad Giveaway to Promote its Facebook Page
We are so excited about our new Facebook contest to give away an iPad! Once we get to 300 fans we will raffle off the iPad. All you CT Hyundai owners and CT Hyundai buyers out there should friend us at http://www.facebook.com/keyhyundai in order to have your chance to win. At Key Hyundai, our goal is to offer exceptional service and value to all Hyundai buyers and used car buyers. [...]
- Reading is Good Business for Car Dealers and Moms
- Exactly How a Car Dealer Values Your Trade in Vehicle
- Jill Merriam Key Hyundai Interviewed by Daughter about CCSU Award
- Why Low Price Guarantee is a Bad Idea When Buying a Car
- Blowing the Doors Off Customer Service
- Women in Business Excellence Award is…Me, Jill Merriam!
- Connecticut Car Dealer Proves You Can Be Nice in Business
- CT Car Customers at Hyundai of Milford and Key Hyundai of Vernon
- Key Hyundai Vernon Customer Complaint Turns FTC Positively Positive
- Key Hyundai Milford vs FTC video series planned
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