Jill Merriam Key Hyundai Blog

The Truth About Sticker Shock

Doesn’t happen with Hyundai vehicles, but “sticker shock” is an often heard phrase when shopping for a new or used car. Buthyundai sticker do you know what it really means? That sticker in the window shouldn’t shock anyone, and I’ll explain why.

Hi, it’s Jill Merriam, your Dealer For The People, with a complete explanation of that famous sticker in the window. Here is my quick, Nicer, Newer News video explaining the what, where and why of a car’s sticker!

See? There’s nothing shocking about the window sticker. If you ever have any questions about a window sticker at Key Hyundai or any car dealership, the solution providers at Key Hyundai would be happy to help answer and explain!

Key Hyundai GM Success Maurice Moody


Let me tell you a story about an incredible solution provider, Maurice Moody, that I originally met at Taco Bell, and is now responsible for running a our entire new and used car dealership as General Manager at Key Hyundai of Manchester.

You see, what I love even more than providing CT with great automotive solutions, is building great team leaders, and Maurice is just that. Take a listen to how this great team leader grew and changed at Key Hyundai, and is now a mentor for me and our entire team:

Don’t you just love a success story? Do you know of a local business that builds great leaders that go on to, well, build great leaders? I would just love to hear about them at jillcares@keycars.com

Proactive Customer Service

www.keycars.comHave you ever been frustrated by weak customer service? Ever been wowed by a company that goes above and beyond providing solutions when their customers need them most?

Whether buying a new or used Hyundai, a cup of coffee or even trying to get a flight back home, customer service is make or break for most people.

Often, airlines and bad customer service go hand-in-hand, but here’s my good news story on how one company did everything right.

What happened to this Dealer For The People recently is a lesson in proactive solution providing, excellent customer service, and how to build customer loyalty no matter whether you’re selling new or used cars, or flying people across the country!

Here’s my recent experience with JetBlue, a major snowstorm, and why proactive customer service is a lesson for all businesses.

Do you have examples of great customer service? I’d love to hear all about them at jillcares@keycars.com! Write me and tell me all about it!

What Kind of Car Shopper Are You?

When meeting new people and they find out I’m “that” Jill Merriam, The Dealer For The People a new and used car dealer in Milford and Manchester Connecticut, they always ask,

“So, Jill, what’s the best way to buy a car?”

The best way to buy a car, is really to determine what kind of shopper you are. There’s a great resource about determining what kind of car shopper you are in Kelley Blue Book, but I’ve consolidated this valuable information into a 2 minute Nicer, Newer News video by yours truly, the Dealer For The People.

So, what kind of car shopper are you? Once you decide what’s important to you, Key Hyundai can find you the vehicle that meets your needs. Do you have any tips for car shopping? I’d love to hear your ideas! Write me at jillcares@keycars.com!