Jill Merriam Key Hyundai Blog

What do the Oscars and a CT car dealer have in common?

March 6, 2017

How to apologizeWhat would you do? Whether Connecticut’s favorite new and used car dealership or a famous actor or actress, there are certain things to do to effectively communicate a message. 

The blunder at the Oscars announcing the wrong best picture before announcing the correct one (Moonlight) is something we can relate to because, let’s face it, we all make mistakes.

It’s what we do after a blunder that defines the person, organization, or business.

Even though Jill Merriam, Dealer For The People, is no movie star, she does have advice for anyone who makes an error, and wants to apologize.

There are simple things to do when righting a wrong to be authentic.

This quick Nicer, Newer News video shares four simple tips on how to apologize. It’s how Key Hyundai solution providers communicate honestly and openly with our customers and colleagues, and something you can apply to your own life if you find yourself at the Oscars or elsewhere and needing to make an apology. 

Take a quick listen:

Have you ever felt you deserved an apology? Have you ever given one? How did it go?

We’d love to hear about it at jillcares@keycars.com because let’s face it, we can all learn from each other!

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