Jill Merriam Key Hyundai Blog

What’s an Automotive Director of Fixed Operations Do Anyways?

March 6, 2013
www.keycars.com key hyundai of manchester, dealer for the people

Jill Merriam Dealer For The People with Director of Fixed Operations, Chuck Dortenzio

At Key Hyundai, we have many solution providers ready to find an answer that meets your needs: whether that need is a nicer, newer car; better financing; credit issues; fast, convenient service for your vehicle; or trading in your current car for something that better meets your needs.

Most of our Key Hyundai employees face customers every day, and it’s the job of the Director of Fixed Operations, Chuck Dortenzio – or Super Chuck as we call affectionately call him – to give the Key Hyundai solution providers the necessary tools, processes and training necessary to best serve the customer’s needs.

Chuck handles all things parts & service, with a team that is expert at living the Key Hyundai mission: we pledge to keep your car safe and fun to drive, for as long as you wish to drive it. The Director of Fixed Operations is the jack of all trades, the Great Oz behind the curtain, the guy with all the answers. Or at least most of them!

Meet our behind the scenes superstar Director of Fixed Operations, Chuck Dortenzio, and see first hand why he’s our #1 go-to guy for all things parts and service for your vehicle, and our number one solution provider to Key Hyundai employees so we have the answers you need when you need them.

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