Jill Merriam Key Hyundai Blog

Be kind to local businesses as they reopen after COVID19.

June 15, 2020

Local CT businesswoman explains how negative reviews don't help during time of crisisKey Cars of Connecticut, with dealerships in Milford, Middletown, and Manchester, know how hard it’s been during the COVID crises, and navigating the world as CT reopens. We’re all doing the best we can, responding to crises, helping customers, supporting employees.

The current messaging is the same across all aspects of business, large and small, mom and pop, and major corporate franchises: “In these trying times …” and yet …. Some people seem unaware of the world around them, and respond as if this was business as usual. Which it is not.

Jill Merriam recognizes small businesses throughout Connecticut (and the country) are doing the best we can in the COVID crisis. And yet some customers think it’s business as usual, and demand zero errors.

In this Nicer, Newer News video, the Dealer For The People shares a story about a friend in a completely different business, and hopefully, it will give you pause before you write your next review.

Take a listen:

Mom wisdom is right now more than ever: “If you can’t say something nice, don’t say anything at all.” Especially now, when we’re all working so hard to keep businesses afloat, employees working and protected, and customers safe and satisfied. We will get through this, with patience, kindness, and pause.

If you have any questions, don’t hesitate to reach out. Email our team at wecare@keycars.com, give us a call, find us on Facebook, or when you’re ready, stop by and say hello!

Be well Connecticut, and we hope to see you soon!

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